menarardst
Is your Premiere Elements 11...Adobe Premiere Elements 11 Editor or Quick Editor purchased from the Mac App Store or Premiere Elements 11 purchased from Adobe? The Mac App Store version has been highly problematic.
What is the situation....is the issue "it never worked before" or "it worked before but not now"?
We will try to find Premiere Elements answers for you for your Premiere Elements program. Your details
will direct us in trying to do that.
Thank you.
ATR