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Re: After update illustrator CC 17.1 didn't launch.

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Hi @ntho,

 

Do you have any third party plug-ins? If so, try removing them and see if that helps. Then you can add the plug-ins back one by one to see which one is causing the issue.

Additionally, if you have any third party devices like Wacom, also try remove/uninstall them.

Lastly, can you try manually remove the preferences file for Illustrator: http://adobe.ly/Ty949V

 

Let us know how it goes.

Amy


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