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Re: Adobe Premiere Elements 9 has encountered a problem and needs to close.

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Dirk van Niekerk

 

What computer operating system are you running Premiere Elements 9 on? Are you running as the 9.0.1 Update?

And, where is Bridge coming from? Premiere Elements 9 comes with the Elements Organizer as far as I have ever seen. (I am strictly an Elements Windows user.) Are you on a Mac computer operating system? Or is this Bridge associated with some version of Photoshop Elements or Photoshop installed on the same computer with Premiere Elements 9.0/9.0.1?

 

Check the problem with and without the antivirus program disabled?

 

What is your video card/graphics card and is its driver up to date according to the web site of the manufacturer of the card? If the card is up to date, then delete the BadDrivers.txt file. We can discuss where to find that depending on the computer operating system information that you supply.

 

If that fails, then I suggest a deactivation of the program within any project that you can open (Help Menu/Deactivate)

Uninstall, the routine Control Panel route

ccleaner run through (there is a Windows as well as a Mac version)

Reinstall with antivirus and firewalls turned Off....

 

Please let us know the outcome.

 

Thanks.

 

ATR


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