madeliefje006
Thank you for your reply with supplemental details of your issue
Given Premiere Elements 12 Windows 8 64 bit with project preset = PAL DV Widescreen. (Your report in post numbered 2 supports that.)
Then.
Given you have a miniDV camcorder....are you doing DV 16:9 data capture firewire into the Premiere Elements 12 Capture Windows to put the DV data on the project's Timeline as DV AVI 16:9?
I am asking that to rule out the possibility that you are working with DV AVI Type 1, instead of 2, in Premiere Elements. If Type 1, then we need to explore
a. changing the miniDV camcorder settings
or
b. converting DV AVI Type 1 into Type 2 with a free program such as DVDate at some stage before Premiere Elements is introduced into all this.
If a DV data capture into Premiere Elements Capture Windows is involved, does the miniDV camcorder stay connected to the computer as your process your Timeline?
Please go over the following check list...
a. Do you have the latest version of QuickTime installed on your computer with Premiere Elements 12?
b. Are you running the program from a User Account with Administrative Privileges and have applied Run As Administrator to the program's desktop icon?
c. If you right click the Edit area monitor and select Playback Settings, does it make a difference to the issue if the set is for Automatic or Highest?
Are you working from a single or dual monitor setup?
d. Does the problem exist with and without the antivirus disabled?
e. What was the reply to the previously asked "Is this issue the kind "it worked before but not now" or "it never worked before"?
Can we assumed that this is your first use of the program after its installation?
f. If you use other than your DV AVI files, such as a series of jpeg photos or a different formatted video, do the same problems exist?
We could look at deleting the Adobe Premiere Elements Prefs file or the whole 12.0 Folder in which it exists, but for now let us factor in or out any or all of the above.
Thank you.
ATR