I am using windows 8.1 and have tried the 32 and 64 bit versions of Office 365 and Presenter 10. Since presenter detects the version of Office you have its always using the right one but i still get crash.
Every time i load it and hit record i get the error message.
"Adobe Presenter has encountered an unexpected problem while working with this presentation blah blah blah" This happens with everything i try to try to record, even new presentations.
I have also completely reinstalled my entire OS and all of the drivers to ensure its not some i loaded. I have removed my webcam software completely to ensure its not my video camera as well.
Ive spent hours on the phone with tech support and quite honestly they are terrible. They have me go through the stupidest exercises to find the problem every time i call and its still not working.
The last guy i talked to suggested i use another computer which is absurd to even suggest because that would mean i have to buy another copy of Office since its only good for 1 computer and 1 Tablet, let along the fact that i need to record on my best machine now some laptop.
Windows 8.1
Office 365
Presenter 10
Intel i5 - 4670k
NVidia 760gtx Latest Drivers
Realtek Audio
GIGABYTE GA-Z87X-UD4H LGA 1150 Intel Z87