Re: Photoshop Elements 12 won't accept my serial number

Hi,

Does your serial number have 24 digits - no alpha characters - starting with 1057?

Note: Please don't quote your number as this is a public forum

If your number is not like that it may be a redemption code. See if the following helps.

http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Brian