Re: 0213232683. I've made the download on the web page you gave me, installed the program with the serial naumber you gave me but it doesn't works, says that the serial number is not correct. what can i do?

Note, we are only users, not Adobe. Did you purchase an upgrade or a new version? If it was an upgrade, the S/N being requested may be that of the qualifying product, not the one for this product.